By checking the "Terms & conditions" box on the website checkout page each and every person agrees to the following terms and conditions. It is YOUR responsibility to thoroughly read and understand the terms and conditions BEFORE checking the box and completing the checkout process. If you have any questions regarding the following terms and conditions please contact us first. Thank you. 

ALL sales are final.

Shipping insurance is HIGHLY recommended for all orders and is clearly stated is MANY different areas of this website to include right at the top of the cart checkout page. Packages that you insure are 100% covered from loss or damage. If additional shipping insurance is not purchased by you then USPS will cover up to $100 when orders are shipped using Ground Advantage or Priority Mail. Once USPS takes possession of your order THEY are responsible for it.  Sig Guy, LLC is not responsible for your order once USPS takes possession of it. By agreeing to these terms and conditions, if you didn't purchase shipping insurance, you therefore have DECLINED to add shipping insurance protection to your order and you fully accept the risks involved (loss or damage) regarding uninsured packages. 

If your package is delayed or shows delivered but you can not find it YOU will need to call your local post office immediately and give them the tracking number. DO NOT WAIT ADDITIONAL DAYS TO SEE  IF YOUR PACKAGE WILL SHOW UP. The longer you wait the less likely your package will be recovered. All packages shipped by Sig Guy, LLC are GPS tracked therefore the post office will be able to tell you exactly where your package is or got delivered to. Please do not call us asking where your package is as we are unable to help with package location/delivery information.

Sig Guy, LLC is not responsible for damaged parts due to incorrect installation practices. We suggest that you consult a qualified gunsmith to install any of the products on this website. Before opening or installing any products it is your responsibility to confirm they are the correct parts for YOUR firearm. Disassembly of firearm, installation or removal of parts or accessories, reassembly of firearms, and testing should be performed in accordance with the firearms manufacturer’s instructions by certified gunsmiths only! Always check for proper fit and function before firing. Be sure to fire at least 100 rounds of commercial ammunition to verify reliability before returning the firearm back to service.

Please make sure you added EVERYTHING your cart before proceeding. Due to the volume and the speed we package orders we will no longer be searching for and repackaging orders that additional items get added to. This means you will need to complete a SEPARATE order and pay for shipping again if you want to add to your order if you have already checked out. Please make sure you didn't forget anything before proceeding to checkout!

We do not accept products back because you do not need them anymore, you made a mistake or you changed your mind. It is your responsibility to ensure the products you are ordering for your firearm are correct before checking out. We used to accept returns but we were constantly mislead as items were installed, damaged or broken due to improper installation techniques (see pics at bottom of this page). We can not afford to operate like Amazon.com as we are a small veteran owned business and not a multi billion dollar corporation. It is your responsibility to make ABSOLUTELY sure all the items you are ordering are correct for YOUR firearm before checking out. All item descriptions on this website are taken directly from the manufacturers website at the time they were added. If you have any questions regarding fitment please contact the manufacturer directly as they are the ones that designed/developed the product and will have the correct answer to your questions. 

SIG Sauer factory parts that have been opened can not be returned due to liability reasons. NO exceptions. 

If we shipped you an incorrect product that was not on your invoice we will ship the correct item with a return label for the incorrect item IMMEDIATELY. DO NOT INSTALL the incorrect part as we can not give a refund for products that have been installed regardless if it is the wrong product! Please send us a picture of the incorrect product you received so we do not make the same mistake again. Please email pictures to: info@sigguy.com. Very sorry for the mix-up.

If we shipped you an incorrect product that was not on your invoice we will ship the correct item with a return label for the incorrect item IMMEDIATELY. DO NOT INSTALL the incorrect part as we can not give a refund for products that have been installed regardless if it is the wrong product! Please send us a picture of the incorrect product you received so we do not make the same mistake again. Please email pictures to: info@sigguy.com. Very sorry for the mix-up.

If the product you received is defective you need to contact the manufacturer directly. This process is the same for EVERY company we work with. This is their policy not ours. They are the experts on that particular product and their engineers are the best people to be able to trouble shoot the issue not Sig Guy, LLC. The manufacturers want to handle these cases directly as their might be a problem with the manufacturing process that they need to be aware of. It doesn't make sense for us to send a replacement part that is exactly the same as it will most likely have the same issue as the one you received. The manufacturer will also have questions only YOU can answer. This is why they need to communicate directly with you. Every company we work with has excellent customer service. If they didn't we wouldn't be working with and promoting their products. Please visit the manufacturers website for their contact information. If you have ANY issues with any manufacture regarding a warranty or defective product please contact us immediately so we can help out. 

NO RETURNS/REFUNDS 7 DAYS AFTER TRACKING SHOWS IT WAS DELIVERED! ZERO EXCEPTIONS. Please make sure your order is correct as soon as it's delivered. If anything is incorrect notify us IMMEDIATELY so we can correct the issue. If tracking shows your order was delivered over 7 days ago there is nothing we can do as the timeframe has expired.

If for some reason after speaking with us your return is approved please return the product (AND ONLY THE PRODUCT DISCUDSSED) to the following address. If additional products not discussed are returned you will need to pay for return shipping as we will not accept them for a refund. Please include the RMA# that was given to you. 

ALL RETURNS NEED A RMA NUMBER ASSIGNED BY US. NO EXCEPTIONS! A 20% restocking fee plus 3.1% credit card processing fee will be applied to all returns. If a product shows ANY signs of installation (please see pics below) it can not be refunded and YOU will need to pay shipping again if you want it returned to you. We are not in the market of selling parts that look used. It is your responsibility to make sure all items that you ordered are correct for your pistol BEFORE installing.

We do not do store credit or exchanges as our point of sale software doesn't give those options. If the preapproved return is in acceptable condition a refund will be applied to the card you used to make the purchase. You will need to reorder the correct product if you are still need it. You can either wait until we issue the refund to reorder or you can reorder immediately and it will ship ASAP. Once a refund is issued by us we will send verification to the email/sms we have on file for you. The rest is up to the bank. Please do not call us asking when you will receive the funds back into your account. That is entirely up to the banks. Thank you -SG